Terms of Service

Last updated: March 30, 2026

Agreement to Terms

These Terms of Service constitute a legally binding agreement made between you and Vantier ("we," "us," or "our"), concerning your access to and use of our website and services.

You agree that by accessing the site and/or services, you have read, understood, and agree to be bound by all of these Terms of Service. If you do not agree with all of these Terms of Service, then you are expressly prohibited from using the site and services and you must discontinue use immediately.

Services

Vantier builds and installs custom AI infrastructure for service businesses. Our services include:

  • AI Operations Map: A paid, one-week diagnostic engagement where we map your core operational workflow, identify your primary bottleneck, and deliver a custom AI Solution Blueprint with a fixed-price implementation proposal.
  • AI Infrastructure Build: Custom-scoped implementation of your AI Solution Blueprint, including AI agents, workflow integrations, team onboarding, documentation, and 60-day post-launch support.
  • AI Systems Management: A monthly retainer for proactive management, maintenance, and continuous expansion of your AI ecosystem.
  • Fractional CAIO: A dedicated strategic partnership where Vantier owns your AI roadmap and execution on an ongoing basis.

Payment Terms

You agree to provide current, complete, and accurate purchase and account information for all purchases made via our site. You further agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, so that we can complete your transactions and contact you as needed.

All payments are processed securely through Stripe. We do not store your full credit card information on our servers.

AI Operations Map

The AI Operations Map is a paid engagement collected at the time of booking. The full amount is credited toward any AI Infrastructure Build you move forward with.

AI Infrastructure Build

AI Infrastructure Build projects are custom-scoped and quoted based on complexity. Payment terms will be outlined in your custom proposal and may include upfront deposits, milestone payments, or other structures depending on project scope.

Recurring Services

For subscription-based services (AI Systems Management, Fractional CAIO), you authorize us to charge your payment method on a recurring basis without requiring your prior approval for each recurring charge, until you notify us of your cancellation.

Service Delivery and Timelines

We commit to the following service delivery timelines:

  • AI Operations Map: Delivered within one week of the initial working session.
  • AI Infrastructure Build: Custom timeline based on project scope, outlined in your proposal. Most builds are completed within 2 to 4 weeks.
  • AI Systems Management & Fractional CAIO: Ongoing monthly services with onboarding completed within the first billing cycle.

Delays caused by client-side factors (late feedback, missing access, scheduling conflicts) may extend these timelines.

Intellectual Property

Unless otherwise indicated, the site and all content and other materials on the site, including, without limitation, the Vantier logo, proprietary frameworks, and all designs, text, graphics, pictures, information, data, software, and files are the proprietary property of Vantier or our licensors or users and are protected by U.S. and international intellectual property laws.

Work product created specifically for your business during the course of our engagement (such as AI systems, workflow automations, agents, and documentation) becomes your property upon full payment for the services. Vantier retains the right to use anonymized case studies and results for marketing purposes.

Cancellation and Termination

You may cancel recurring services (AI Systems Management, Fractional CAIO) at any time with 30 days written notice. Cancellation will take effect at the end of your current billing period.

We reserve the right to suspend or terminate your access to services if you violate these Terms of Service, fail to make timely payments, or engage in fraudulent or abusive behavior.

Limitation of Liability

In no event will Vantier, its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

  • Your access to or use of or inability to access or use the services
  • Any conduct or content of any third party on the services
  • Any content obtained from the services
  • Unauthorized access, use or alteration of your transmissions or content

Disclaimer

The services are provided on an "as is" and "as available" basis. Vantier makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

We do not guarantee specific results from our services. AI automation outcomes depend on many factors outside our control, including but not limited to data quality, team adoption, existing systems, and implementation of our recommendations.

Governing Law

These Terms shall be governed by and defined following the laws of the State of Delaware. Vantier and yourself irrevocably consent that the courts of Delaware shall have exclusive jurisdiction to resolve any dispute which may arise in connection with these terms.

Contact Us

If you have questions about these Terms of Service, please contact us at: [email protected]