Privacy Policy

Introduction

Vantier LLC ("Vantier," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website vantier.co, engage our services, or otherwise interact with us.

Information We Collect

Personal Data

We may collect personally identifiable information such as your name, email address, phone number, and job title when you fill out a form, book a call, or contact us directly.

Derivative Data

Our servers may automatically collect information when you access our website, including your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the site.

Financial Data

We collect financial information necessary to process payments for our services. All payment processing is handled by our secure payment processor. We do not store your full payment card details on our servers.

Business and Workflow Data

In the course of delivering our services, we may collect information about your business operations, workflows, systems, and processes. This data is used exclusively to deliver the services you have engaged us for and is never shared with third parties without your consent.

Use of Your Information

We use the information we collect to:

• Deliver and manage the services you have purchased
• Process transactions and send related information
• Communicate with you about your account, projects, or inquiries
• Send you marketing and promotional communications (with your consent)
• Improve our website, services, and customer experience
• Monitor and analyze usage and trends
• Protect against fraudulent or unauthorized activity
• Comply with legal obligations
• Generate anonymized, aggregated benchmarks and insights (never tied to an individual client)

Disclosure of Your Information

By Law

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Third-Party Service Providers

We may share your information with third-party vendors, service providers, and contractors who perform services on our behalf, such as payment processing, email delivery, hosting, and analytics. These providers are contractually obligated to protect your information and use it only as directed by us.

Security

We use administrative, technical, and physical security measures to protect your personal information. While we take reasonable steps to secure your data, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security. All client data is deleted within 30 days of project completion unless you are on an active retainer.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at info@vantier.co.